We ship all orders through Royal Mail Tracked 24 service and/or Royal Mail 1st Class.
- Delivery time is 1-3 working days for parcel delivery with online tracking.
- We ship only within the United Kingdom.
- Orders placed before 3 PM Monday to Friday will be dispatched on the same working day. You should receive your parcel within 1-3 working days (excluding bank holidays). For Highlands and Islands this could be an extra day.
- Orders placed on a Friday (after 3 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
- Deliveries are made by Royal Mail Monday to Saturday(in some areas Sunday including).
- You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
- You can track your order following the links provided in your email notification or on the following website https://www.royalmail.com/track-your-item
*Please note that in the event of Royal Mail Strikes/Non-working times and adverse weather conditions, we cannot guarantee delivery times and we cannot refund any orders that have already been despatched/ordered, until they arrive with you. In the event of a lost/wrongfully delivered parcel, we will only be able resend the order.